DEGRILLKAMADO WARRANTY
1 Years for all ceramic parts, 180 days for all metal parts, 30 days for side shelves, temperature gauge. Non-transferable to subsequent owners.
All quality parts should be reported once it happened, and all replacements quantities should be collected before the next order, replacements will be delivered together with the next shipping.
CERAMIC WARRANTY
DEGRILLKAMADO carries 1 years Warranty on all ceramic parts used to manufacture the Kamado Grill. DEGRILLKAMADO warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the original purchaser.
The finish of your Kamado may appear to have crack lines. This is not cracking of the ceramic. This is known as crazing and is caused by the different expansion rates between the glaze finish and the clay. The spider-web pattern of cracking is different from a break in the aspect that it cannot be felt on the surface, unless using a fingernail; however, it does become more visually apparent when the surface is dusty or magnified. While these may appear as imperfections, crazing does not affect the performance or life span of your Kamado; therefore, not a warranty issue. The process of crazing effectively increases the toughness of the unit.
During the term of the limited warranty, DEGRILLKAMADO obligation shall be limited to furnishing a replacement for covered, replacements will be sent with next shipping.
180 DAYS WARRANTY ON METAL PARTS
DegrillKamado carries a one year warranty on all metal and cast iron parts used to manufacture the Kamado Grill. DEGRILLKAMADO warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the original purchaser.
High temperatures, excessive humidity, chlorine, industrial fumes, chemicals, fertilizers, lawn pesticides and salt are some of the substances that can affect metal parts. For these reasons, the warranty
DOES NOT COVER RUST OR OXIDIZATION.
VOID OF WARRANTY
The use or abuse of this product for purposes other than that for which it is designed will void the warranty.
Damage caused by lack of proper use, assembly, maintenance or installation is not covered. The pouring of lighter fluid or other liquids on your grill will void this warranty. This could result in damage or serious injury to the user of the Kamado Grill, and result in excessive damage to the grill and its many parts and components.
EXEMPTIONS OF LIMITED LIFETIME WARRANTY
This warranty is based on normal and domestic use and service of the product. Damages or breakage caused by accidents, natural disasters, unauthorized attachments or modifcations, or damage during transport are also not covered.
Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic cracks. These aesthetic changes of the grill do not affect its performance.
Burning poor or low-quality charcoal may void the warranty.
Manufacturer shall in no event be liable for any special, indirect, consequential or other damages of any nature whatsoever in excess of the original purchase price of this product.
Some locales do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this warranty may not apply to you.
